Leading Banks Enhance Online Services Including Seamless Account Opening and Self-Service Options
Keynova Group Releases Semi-Annual Online Banker Scorecard Results
How Credit Card Issuers Are Tackling Application Abandonment
Source: The Financial Brand
Keynova’s Beth Robertson talks with Steve Cocheo of The Financial Brand about how issuers are improving digital credit card applications.
Leading Credit Card Issuers Emphasize Cardholder Security; Streamline Card Applications
Bank of America Secures No. 1 Ranking in Keynova Group’s Q2 2023 Online Credit Card Scorecard
How Virtual Assistants Take Mobile Banking Apps to the Next Level
Source: The Financial Brand
Keynova’s Susan Foulds discusses how true virtual assistants — which incorporate natural language processing, artificial intelligence and predictive analytics — take mobile banking to the next level.
Carriers improve mobile claims experience, Keynova
Source: Digital Insurance
Competition to support optimal digital experiences for policyholders across mobile channels is heating up per Keynova Group’s Q1 2023 Mobile Insurance Scorecard.
Geico is Tops for Mobile User Experience, Progressive Close Behind
Source: P&C Specialist
According to a report by the Keynova Group, GEICO comes in first when it comes to the mobile user experience.
Roadside Assistance Enhancements Improve Mobile Insurance Experience, Heighten Carriers’ Competitive Capabilities
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results
Innovative Mobile Banking Support Options Grow but Capabilities Vary Widely
Keynova Group Releases Semi-Annual Mobile Banker Scorecard Results
Today’s consumers want more from credit card issuers
Source: Payments Next
Keynova Group explores how an ever-evolving roster of innovative digital services offers credit card issuers an opportunity to differentiate their offerings and connect with cardholders.
Telematics Updates Are Transforming Auto
Source: ITL
Keynova’s managing director, Beth Robertson, on how insurers are using telematics to differentiate their products, reduce risks and expenses, and continue improving the policyholder experience.
5 Credit Card Trends to Watch in 2023
Source: NerdWallet
NerdWallet’s Sara Rathner speaks with Keynova Group’s managing director, Beth Robertson, about what’s trending for credit cards in the coming year.
Credit Cards Evolve Toward All-Purpose Financial Services Accounts
Source: The Financial Brand
Steve Cocheo of The Financial Brand highlights key findings in Keynova Group’s most recent Credit Card Scorecard.
Progressive online practices set example for agents, other carriers
Source: InsuranceNewsNet
InsuranceNewsNet’s Doug Bailey reviews insights drawn from Keynova Group’s Online Insurance Scorecard review of leading P&C carriers’ websites.
Progressive continues as top insurer for online user experience
Kaitlyn Mattson of Digital Insurance shares findings from Keynova Group’s recent Q4 2022 Online Insurance Scorecard
Progressive Named Top Carrier for Online User Experience
Keynova Group’s managing director, Beth Robertson, shares insights from the firm’s recent Online Insurance Scorecard.
Insurance Carriers Bolster Online Support to Increase Efficiency and Retain Digital Users
Keynova Group Releases Semi-Annual Online Insurance Scorecard Results
How insurance carriers will streamline apps in 2023
Beth Robertson of Keynova Group explores how mobile capabilities are improving claims information and enhancing the user experience.
Financial health app brings community bank 400 account leads in 30 days
Susan Foulds, managing director at Keynova Group, discusses personal finance management apps, including Personified from First Untied Bank.
Amid Holiday Shopping Season, Leading Credit Card Issuers Enhance Cardholder Security with New Digital Account Management Features and by Promoting Digital Wallets
Bank of America and Discover Share No. 1 Digital Ranking in Keynova Group’s Q4 2022 Credit Card Scorecard
Top Banks Offering More Online Banking Payment Options and Upgrades to Financial Monitoring Tools, New Report Finds
Keynova Group Releases Semi-Annual Online Banker Scorecard Results