The Hartford ranks first in digital experience, small biz insurance
Small commercial insurers are starting to offer more digital self-service and policy management options for policyholders, according to Keynova.
Insurance Carriers Focusing on Digital Enablement for Small Businesses
Keynova Group Releases Annual Small Commercial Insurance Scorecard Results
Geico Named Top Carrier for Mobile User Experience
P&C Specialist highlights the results of Keynova Group’s Q3 2022 Mobile Insurance Scorecard.
GEICO first in app, mobile web: Keynova
Digital Insurance covers the recent Q3 2022 Mobile Insurance Scorecard results.
Insurance Carriers Add Accident Detection to Telematics Solutions, Continuing to Enhance the Mobile Consumer Experience
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results
Mobile Banking Apps Need Personalized Experiences to Hold Consumers
Keynova Group’s Susan Foulds addresses how mobile banking apps are tailoring an increasingly customized consumer experience.
How U.S. Bank Keeps Its Award-Winning Mobile App on the Leading Edge
The Financial Brand cites Keynova Group’s Q3 2022 Mobile Banker Scorecard evaluation of U.S. Bank’s App.
Banks Expand Mobile Personalization and Align Mobile App and Web Channels
Keynova Group Releases Semi-Annual Mobile Banker Scorecard Results
Rising Interest Rates Reinvigorate Mortgage and Home Equity Lenders’ Focus on End-to-End Digital Support
Keynova Group Releases 2022 Mortgage-Home Equity Scorecard
Four Steps Carriers Should Use to Engage Small Businesses
Keynova Group’s Beth Robertson and Chris Musto highlight key digital practices to help convert small business shoppers into policyholders.
More Payments Options, Cash Flow Tools and Personalization Help Advance the Online Banking Experience for Small Businesses
Keynova Group Releases 2022 Small Business Banker Scorecard
Discover’s new privacy feature automates a tedious task for customers
Keynova managing director, Beth Robertson, comments on Discover’s latest privacy feature that helps users deter identity theft.
Progressive scores first in online, insurers prioritize digital privacy
Digital Insurance reviews Keynova Group’s latest Q2 2022 Online Insurance Scorecard results.
How to Improve the Mobile Banking Customer Experience
Keynova managing director, Susan Foulds, explains how financial institutions must design a more personalized customer experience in the next generation of mobile banking.
Insurance Carriers Adopting Security Best Practices and Enabling Digital Assistants to Support Policyholders
Keynova Group Releases Semi-Annual Online Insurance Scorecard Results
Keynova gives Bank of America high marks for online banking
American Banker cites Keynova Group’s recent evaluation of the Bank of America website relative to those of other leading U.S. banks.
Amid Banks’ Focus on Dashboards, Personalization and Building Trust, Bank of America Ranks No. 1 for Online Consumer Experience
Keynova Group Releases Semi-Annual Online Banker Scorecard Results
Bank of America upgrades its digital offerings for business clients
Bank of America, which ranked 1st in Keynova Group’s 2021 Small Business Banking Scorecard, stands out for its strong account management and money movement capabilities for small firms.
Security Centers, Digital Assistants and “Buy Now Pay Later” Are Trends to Watch Among Leading Credit Card Issuers
Keynova Group Releases Semi-Annual Credit Card Scorecard Results with Bank of America and Discover Sharing No. 1 Digital Ranking
USAA completes first overhaul of mobile app in 10 years
Susan Foulds, managing director of Keynova Group, discusses changes to USAA’s mobile app and their impact on the customer experience.