Source: Carrier Management

Carrier Management provides a detailed overview of key results and trends identified in Keynova Group’s Q1 2026 Mobile Insurance Scorecard.

Progressive and GEICO Tie for First in Semi-Annual Mobile Insurance Scorecard.

Source: The Financial Brand

TFB talks to Keynova managing director, Susan Foulds, about debit card controls offered via mobile apps  and overviews some other key findings from Keynova Group’s Q1 2026 Mobile Banking Scorecard.

Source: Live Insurance News

Live Insurance News rates GEICO across price, customer complaints, discounts, and technology, noting that Keynova Group ranks GEICO’s mobile app #1 in a tie with the Progressive app.

Source: Bank of America

This Bank of America release on digital engagement cites the bank’s recent wins in Keynova Group’s Online Banking and Mobile Credit Card Scorecards.

U.S. Bank Continues as Overall Leader in Keynova Group’s Mobile Banker Scorecard; Bank of America and U.S. Bank Tie for Top Mobile App

Source: MSN

An informative MSN article about fraud targeting older Americans highlights recent research from Keynova Group that examines some of the information and services banks are lacking that would better educate and protect their customers.

Source: NerdWallet

In Sara Rathner’s annual credit card trends review published by NerdWallet, Keynova Group managing director, Beth Robertson, expresses views on agentic AI and credit card interest rate caps.

Source: Carrier Management

In a comprehensive review of The Hartford’s recent earnings call, Carrier Management notes The Hartford’s leading position supporting a superior digital experience for small businesses as found in Keynova Group’s annual Small Commercial Insurance Scorecard.

Source: Complete AI Training

The Hartford’s industry-leading position in the small business market as reported in Keynova Group benchmarks, longstanding relationships with agents and brokers, and plans for 2026 that include “reimagining…processes and workflows with an AI-first mindset” are detailed as differentiators that will continue to drive the firm’s growth.

Source: Hartford Financial Services Group via Investing.com

In its January 30th Earnings Call, The Hartford’s Chairman and Chief Executive Officer, Chris Swift, cited the carrier’s seventh consecutive year with a number one ranking by Keynova Group for its small business digital capabilities.

Source: SortSpoke

Beth Robertson, managing director at Keynova Group, is among industry leaders revealing how innovation in the insurance industry positions digital channels and AI to augment human expertise, delivering comprehensive, cost-effective services to policyholders.

Source: American Banker

A perspective on the use of APIs in open banking cites Keynova Group’s managing director, Susan Foulds, who asserts that open banking can enable smaller institutions to compete more effectively with their larger peers.

Source: Providers & Administrators

Providers & Administrators provides a summary of the recent Insurify article on Keynova Group’s recent Online Insurance Scorecard reviewing the digital experience for consumer users of 12 of the largest U.S.-based P&C firms’ websites.

Source: The Financial Brand

In new coverage from The Financial Brand, senior executive editor Steve Cocheo reviews findings from Keynova Group’s recent Mobile Credit Card Scorecard. Focusing on the expansion of digital shopping extension tools, the results also reveal how improvements in the transaction details provided by issuers can reduce the volume and cost of transaction disputes.