Source: The Financial Brand

In an interview with The Financial Brand, Keynova managing director Susan Foulds details how mobile banking apps fall short and what functionality small business users want most.

Keynova Group Releases 2023 Mortgage-Home Equity Scorecard

Keynova Group Releases Annual Small Business Banker Scorecard

Source: Digital Insurance

More than half of the carriers that were analyzed explicitly list customer support numbers in Spanish.

Source: Eva Thomas - P&C Specialist

Progressive tops other personal lines insurers with the best online experience, followed closely by State Farm and Geico.

Keynova Group Releases Semi-Annual Online Insurance Scorecard Results

Keynova Group Releases Semi-Annual Online Banker Scorecard Results

Source: The Financial Brand

Keynova’s Beth Robertson talks with Steve Cocheo of The Financial Brand about how issuers are improving digital credit card applications.

Bank of America Secures No. 1 Ranking in Keynova Group’s Q2 2023 Online Credit Card Scorecard

Source: The Financial Brand

Keynova’s Susan Foulds discusses how true virtual assistants — which incorporate natural language processing, artificial intelligence and predictive analytics — take mobile banking to the next level.

Source: Digital Insurance

Competition to support optimal digital experiences for policyholders across mobile channels is heating up per Keynova Group’s Q1 2023 Mobile Insurance Scorecard.

Source: P&C Specialist

According to a report by the Keynova Group, GEICO comes in first when it comes to the mobile user experience.

Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results

Keynova Group Releases Semi-Annual Mobile Banker Scorecard Results

Source: Payments Next

Keynova Group explores how an ever-evolving roster of innovative digital services offers credit card issuers an opportunity to differentiate their offerings and connect with cardholders.

Source: ITL

Keynova’s managing director, Beth Robertson, on how insurers are using telematics to differentiate their products, reduce risks and expenses, and continue improving the policyholder experience.

Source: NerdWallet

NerdWallet’s Sara Rathner speaks with Keynova Group’s managing director, Beth Robertson, about what’s trending for credit cards in the coming year.

Source: The Financial Brand

Steve Cocheo of The Financial Brand highlights key findings in Keynova Group’s most recent Credit Card Scorecard.

Source: InsuranceNewsNet

InsuranceNewsNet’s Doug Bailey reviews insights drawn from Keynova Group’s Online Insurance Scorecard review of leading P&C carriers’ websites.

Kaitlyn Mattson of Digital Insurance shares findings from Keynova Group’s recent Q4 2022 Online Insurance Scorecard