Source: Dig-in.com

The Hartford ranks first in digital offerings for small business insurance: Keynova

Source: Dig-in.com

Insurance carriers have made improvements to mobile websites and apps over the last few years but many are now focused more on improving app capabilities for customer convenience.

Source: Stock News

HIG: 3 Insurance Stocks to Buy to Combat Rising Inflation

Bank of America Continues Its Winning Scorecard Streak, Delivering Market Leading Online Banking Customer Best Practices

The Hartford Dominates with a Broad Array of Digital Capabilities, Yet Overall Market Lags in Digital Servicing for Small Businesses

Market First: Telematics Fully Integrated into Primary Mobile App to Inform Safe Driver Discounts; Advanced GPS Capabilities Improve Customer Experience—Raising Apps’ Importance

The U.S. Bank Mobile App is now ranked first among banking apps. In its Q3 2021 Mobile Banker Scorecard, the industry benchmarking firm Keynova Group named U.S. Bank as not only the top mobile app, but also No. 1 overall (mobile app + mobile web).

Increased competition driving upgraded mobile banking offerings. New tools emerge to meet digital-first consumer expectations.

Pandemic real estate boom yields digital mortgage tools to simplify and accelerate home loan process; New options emerge amidst risk-driven home equity lending suspensions.

Financial management tools specifically designed for small businesses are advancing to elevate the digital business banking experience.

Insurance industry advances digital capabilities for Spanish language and smart device-enabled services, expanding user support options post pandemic.

Advances in financial fitness apps, savings tools, and predictive banking help personalize consumer digital banking experience.

Issuers ramp up digital assistants, expand credit options, and augment digital transaction measures to meet complex customer demands.

Q1 2021 digital trends for Bank of America cite the bank’s #1 Overall position in Keynova Group’s Mobile Banking Scorecard and its #1 ranking for the bank’s App.

RANKED #1 WEBSITE FOR EASE OF USE - Insurance carrier Website ranking by Keynova Group - Scorecards 2017 – 2021, as cited on Progressive’s homepage.

Wells Fargo notes Innovation awards from Keynova for 1st in Overall Performance, tied with Bank of America and Chase, and 1st in Mobile Web Banking Experience and Privacy and Security and for #1 Overall performance - small business banking experience through digital channels.

Bank of America’s 2020 Earnings Presentations cite wins in Keynova Group’s Q2 and Q4 2020 Online Banker Scorecards and its Q1 2020 Mobile Banker Scorecard. Refer to the bank’s Fourth Quarter (pages 16 and 32), Third Quarter (pages 15 and 30), and Second Quarter (pages 18 and 32) results.

The latest mobile banking industry report (Q3 2020 Mobile Banking Scorecard) from Keynova Group reveals that U.S. Bank’s Mobile App is now ranked No. 2 overall – across all banking apps in the U.S.

”For the second year in a row, The Hartford ranked No. 1 for digital capabilities in Keynova Group’s Small Commercial Insurance Scorecard. The competitive benchmark study evaluates the top 10 small commercial insurance brands…”

The GEICO Mobile app and site received #1 rankings according to the Keynova Group Q1 and Q3 2020 Mobile Insurance Scorecard. GEICO also cites Keynova’s recognition of its award-winning app and mobile website here.